Program Development

Clarify program objectives/measurements/parameters
Consult with wider group and review initial recomendations
Present final program design

Program Management

Manage implementation process
Monitor program performance
Manage third party suppliers
Manage program communications
Ongoing consultation and client status meetings as required

Program Administration

Data capture of all physical recognition cheques
Quality review of all online and physical recognitions
Database updates – new starters, leavers, movers
Administer program hotline/email
Source content for web updates and program communications
Winner liaison/award redemption